Shipping policy
Shipping Locations
We currently ship nationwide across Pakistan via trusted courier services.
International shipping is not available at this time.
Shipping Charges
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Standard Shipping: PKR 200 (Flat Rate)
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Free Shipping: On all orders above PKR 2,500
Order Processing Time
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Orders are processed within 1–2 business days (excluding weekends & holidays)
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You will receive a confirmation email or SMS once your order is dispatched
Estimated Delivery Time
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Major cities: 2–4 business days
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Remote areas: 4–6 business days
Delays may occur due to high order volume, weather conditions, or courier issues.
Tracking Your Order
Once shipped, a tracking ID will be shared via SMS or email so you can monitor your order’s journey in real time.
Delivery Issues
If you experience:
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Delayed or lost shipments
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Incorrect or damaged items
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Missed deliveries
Please contact us within 48 hours of the expected delivery at:
Phone: +92 307 233 3186
Email: info@voeuxcosmetics.com