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Frequently Asked Questions (FAQs)

Your questions, answered — everything you need to know about shopping with Voeux Cosmetics

We offer a curated range of skincare essentials including face creams, face mists, facial treatments, hair oils, and sunblock creams — all designed to support healthy, glowing skin.

Yes! Our products are formulated to be gentle yet effective for all skin types. However, we recommend a patch test before full use, especially if you have sensitive or allergy-prone skin.

Simply browse our website www.voeuxcosmetics.com, add products to your cart, and proceed to checkout. You’ll receive a confirmation once your order is placed.

We currently accept Cash on Delivery (COD) across Pakistan. Online payment options will be available soon.

Delivery typically takes 2–4 business days in major cities and 4–6 days in remote areas. You'll receive a tracking number once your order is shipped.

Yes — as long as the item is unused, unopened, and returned within 3 days of receiving it. Please see our Return & Refund Policy for full details.

Contact us within 48 hours of delivery with your order number and photos of the product. We'll arrange a replacement or refund depending on the case.

You can reach us at:

Email: hello@voeuxcosmetics.com

Phone: +92 321 822 2060

We’re happy to help with any questions or concerns!

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